1. Who We Are

Mooey CUI (“Company,” “we,” “our,” or “us”) sells CUI and ITAR marking supplies through www.mooeycui.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with the Site or our services.

2. Information We Collect

CategoryExamplesHow We Collect

Identifiers: Name, shipping/billing address, email, phone number, account username, IP addressProvided by you at checkout, registration, contact forms; captured automatically via cookies

Payment Data: Cardholder name, last 4 digits, expiration date (full card data processed by our PCI-compliant payment processor, e.g., Stripe/PayPal)Secure payment form at checkout

Commercial Information: Products purchased, cart contents, order historySite analytics and order management

Internet / Device Data: Browser type, device ID, referral URL, pages viewed, session durationFirst- and third-party cookies, log files, analytics pixels

Geolocation Data: General location inferred from IP addressAutomatically via analytics cookies

User-Generated Content: Product reviews, blog comments, support messagesSubmitted by you

We do not intentionally collect sensitive personal information, nor data from children under 13 (see Section 10).

3. How We Use Your Information

• To process and deliver orders, provide invoices and shipping confirmations

• To create and manage your account and saved carts

• To respond to inquiries, support tickets, or warranty requests

• To personalize the Site, remember preferences, and improve usability

• For analytics (e.g., Google Analytics) to understand site traffic and product demand

• To send marketing emails or newsletters only with your opt-in consent – you may unsubscribe anytime

• To detect, prevent, and mitigate fraud, abuse, or security threats

• To comply with legal, regulatory, or contractual obligations (e.g., export controls, ITAR compliance)

4. Cookies & Similar Technologies

We use:

• Essential cookies – keep the cart working, enable login, ensure security

• Performance & analytics cookies – aggregate statistics (page views, conversion rates)

• Advertising cookies – only if you opt in; allow us to show relevant ads on other sites

Your browser or our cookie banner lets you manage or reject non-essential cookies. Disabling cookies may affect site functionality.

5. Sharing & Disclosure

We never sell your personal information. We share limited data only as needed:

• Service providers – payment processors, shipping carriers, email platforms, cloud hosting, analytics partners (bound by confidentiality & data-processing agreements)

• Business transfers – if we merge, acquire, or sell assets, data may transfer subject to the same protections

• Legal requirements – when compelled by subpoena, court order, or to protect our rights, users, or the public

• With your consent – e.g., posting a testimonial with your name

6. How We Protect Your Data

• TLS encryption secures data in transit

• Payment data handled exclusively by PCI DSS Level 1 providers

• Role-based access, MFA, and logging restrict internal access

• Regular vulnerability scanning, patching, and third-party penetration testing

• Data retained only as long as necessary to fulfill the purposes above or comply with law

7. Your Choices & Rights

Depending on your location, you may have rights to:

• Access / portability – request a copy of personal data we hold about you

• Correction – update inaccurate information

• Deletion – ask us to erase your data (subject to legal exceptions)

• Opt-out of marketing – use the unsubscribe link or email us

• CCPA/CPRA (California residents) – opt-out of “sale” or “sharing” (we don’t sell data, but we honor these rights); obtain information about categories collected and disclosed

• GDPR (EEA/UK visitors) – object to processing, restrict processing, or lodge a complaint with your supervisory authority

Submit requests by emailing privacy@mooeycui.com; we’ll verify your identity and respond within 30 days.

8. International Data Transfers

We operate in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. We rely on appropriate safeguards, such as Standard Contractual Clauses, where required.

9. Third-Party Links

The Site may reference third-party websites (e.g., training resources, logistics carriers). We are not responsible for their privacy practices. Review their policies before providing personal data.

10. Children’s Privacy

Our products and services are not directed to children under 13, and we do not knowingly collect their personal information. If we learn we have received such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices. We will post the revised version with a new “Last updated” date.

Last updated April 12 2025