TERMS OF SERVICE

Last updated: May 4, 2025

Thank you for visiting Mooey CUI ("Mooey CUI," "Company," "we," "us," or "our"). These Terms and Conditions (“Terms”) govern your access to and use of our website located at mooeycui.com (the “Site”), including any content, functionality, and services offered on or through the Site (collectively, the “Services”).

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SITE OR SERVICES, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND OUR [PRIVACY POLICY]. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SITE.

1. Eligibility and User Representations

1.1 Eligibility. You must be at least 18 years old and capable of forming a binding contract under applicable law to purchase products or use the Site.

1.2 Accuracy of Information. You represent that all information you provide is true, accurate, current, and complete, and you agree to update such information as necessary.

2. Controlled Unclassified Information (CUI) and Export Compliance

2.1 Informational Purpose Only. Mooey CUI sells CUI marking and handling supplies intended to assist customers in meeting information‑handling requirements. We do not provide legal or compliance advice, and purchasing our products does not guarantee compliance with any federal regulation, including but not limited to 32 CFR Part 2002 or the National Archives and Records Administration’s CUI Program.

2.2 Export Restrictions. Certain products (e.g., ITAR‑controlled marking materials) may be subject to U.S. export laws and regulations. You agree to comply with all applicable export‑control laws, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). You shall not export, re‑export, or transfer products to any destination or end‑user prohibited by U.S. law.

3. Orders, Pricing, and Payment

3.1 Order Acceptance. All orders are offers to purchase subject to our acceptance. We may refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.

3.2 Prices. Prices displayed are in U.S. dollars. We reserve the right to change prices at any time prior to acceptance of your order.

3.3 Taxes. You are responsible for all applicable sales, use, or similar taxes.

3.4 Payment Methods. We accept the payment methods displayed at checkout. By submitting payment information, you warrant that you are authorized to use the chosen method and authorize us (or our third‑party payment processor) to charge the full amount.

4. Shipping and Delivery

4.1 Shipment. We ship to the destinations listed on the Site. Estimated delivery times are provided for convenience and are not guaranteed.

4.2 Title and Risk of Loss. Title and risk of loss pass to you upon our delivery of products to the carrier.

4.3 Inspection. Inspect products upon receipt. Notify us of any damage, shortage, or error within five (5) business days of delivery.

5. Returns and Refunds

5.1 Return Window. Unused, unopened products may be returned within thirty (30) days of delivery, subject to a Return Merchandise Authorization (RMA). Custom or personalized items are non‑returnable unless defective.

5.2 Refunds. Approved returns will be refunded to the original payment method, less shipping charges, within ten (10) business days after we receive the returned items.

5.3 Defective or Incorrect Items. If you receive defective or incorrect products, contact us within ten (10) business days of delivery. Our sole obligation is to replace or refund such items at our discretion.

6. Intellectual Property

6.1 Ownership. The Site, Services, and all content therein (including text, graphics, logos, and product designs) are owned by Mooey CUI or its licensors and are protected by U.S. and international intellectual‑property laws.

6.2 Limited License. We grant you a limited, non‑exclusive, non‑transferable license to access and use the Site for your personal or internal business purposes, subject to these Terms.

6.3 Prohibited Use. You may not copy, modify, distribute, or create derivative works from the Site content without our prior written consent.

7. User‑Generated Content

7.1 Reviews and Submissions. If you post reviews or submit content (“User Content”), you grant Mooey CUI a worldwide, perpetual, irrevocable, royalty‑free license to use, reproduce, and display such content in any media.

7.2 Responsibility. You are solely responsible for your User Content and agree that it will not be unlawful, defamatory, or infringe any third‑party rights.

8. Prohibited Conduct

You agree not to:

  • Violate any applicable law or regulation;

  • Use the Site for any fraudulent or unauthorized purpose;

  • Interfere with or disrupt the integrity or performance of the Site;

  • Reverse‑engineer or attempt to obtain the source code of the Site;

  • Use any automated means to access the Site without our permission.

9. Disclaimers and Limitation of Liability

9.1 Disclaimer of Warranties. THE SITE, SERVICES, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MOOEY CUI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

9.2 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOOEY CUI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE PRODUCTS OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APPLICABLE PRODUCTS.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mooey CUI, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or relating to your (a) use of the Site or Services, (b) violation of these Terms, or (c) violation of any rights of a third party.

11. Privacy

Your use of the Site is subject to our [Privacy Policy], which explains how we collect, use, and disclose your personal information.

12. Governing Law and Dispute Resolution

12.1 Governing Law. These Terms and any dispute arising out of them shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict‑of‑law principles.

12.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall be resolved by binding arbitration in Maricopa County, Arizona, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. YOU AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL.

12.3 Small‑Claims Court. Notwithstanding §12.2, either party may bring an individual action in small‑claims court for disputes within its jurisdiction.

13. Changes to Terms

We may update these Terms at any time by posting the revised Terms on the Site. Changes are effective immediately upon posting. Your continued use of the Site after changes to the Terms constitutes acceptance of those changes. The “Last updated” date at the top indicates when these Terms were last revised.

14. Miscellaneous

  • Entire Agreement. These Terms constitute the entire agreement between you and Mooey CUI regarding the Site and supersede any prior agreements.

  • Severability. If any provision is held unenforceable, the remaining provisions will remain in full force.

  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms at any time.

  • No Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.